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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
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Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
How can a Customer Deposit be Fully Applied when the Payment Amount is more than the Applied amount?
We have a large customer deposit from which we have created 2 deposit applications.
The customer deposit's status is Fully Applied, even though the total of the invoices on the Applied tab is less then the Payment Amount.
Each of the 2 deposit applications has an amount remaining / unapplied amount, and the total of those 2 amounts is the difference between the customer deposit's payment amount and the applied amount.
It seems like that difference could now be applied, but how can we do that?
Also, there are a couple of indications in NS that there is NOT any more money to apply: 1) The customer deposit says Fully Applied, and 2) the Deposit Balance under the Finance tab on the customer record says 0.00.
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