Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Country of Origin on Service For Resale item record type
Hello,
Our company is about 7 weeks new to NetSuite and are receiving conflicting information on the requirement for the Country of Origin / Manufacturer Country to be populated on Service For Resale item record types. Specifically on the Commercial Invoice. This field is not natively available on Service For Resale record types. Contacting our company's FedEx rep resulted in the following statement from FedEx (but unclear if this response was related to the FedEx portal or if it indeed was related to the Integrated Shipping feature in NetSuite)
"If you are using our shipping platform and listing these intangibles as a line items, the country of origin is required, which the US can be used for country of manufacture for these examples you provided below"