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NetSuite 2025.2 Release Notes - This document summarizes the changes to NetSuite between 2025.2 and the previous release.
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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Please note that on Friday, September 19, 2025, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Case Update mail to customer
Hi Guru's,
We are implementing the case management in our enviroment. We disabled the setting to send updates of the case to customers.
But when the Case is updated by the customer via the Customer Portal the customer still receives an email that the case is updates.
These are the support preferences:
Anyone an idea why the customer still receives update emails even when the option is disabled?
Thanks in advanced.
Regards Toanne
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