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Product Review Rating Duplicated when Making an Item Copy

edited Jun 2, 2025 2:42PM in Ask A Guru 7 comments

Hi folks, wondering if anyone can shed some light on how to fix a problem.

We use the the netsuite Product Review module on our suitecommerce standard site.

We have made copies of a few items that had reviews. The new item has inherited a 'ghost review'. It displays a star rating based on the previous item, but there is no review shown and none listed on the item record.

Any idea how we could clear this out?


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