Users may still be manually navigating to the "Communications" tab within NetSuite records and uploading documents individually. This can be very time consuming and requires a lot of steps which includes going to Communication tab and manually selecting a file one by one as seen below:

If this process sounds familiar, then the File Drag and Drop feature could be precisely what can be very beneficial to users assigned with this task. This feature enables you to effortlessly drag and drop single or multiple files directly from the file directory into the designated file cabinet or onto a specific folder.