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Send scheduled report to email not in NetSuite

edited Jun 2, 2025 2:43PM in Ask A Guru 20 comments

I am trying to schedule a report and send it to specific email addresses. They are not an entity in NetSuite. I used to be able to just enter an email in the "email address" field under Copy Others on the Scheduled Report page. However, that field is now greyed out and I have to select a vendor, customer, employee, etc from a dropdown list. Why did it suddenly become greyed out?

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