Discussions
Please note that on Friday, September 19, 2025, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
ICBA NetSuite User Group Follow-up
- Communication and Customer Service issues will begin to improve with the development of a Campus Stores specific Team. I will follow up with Hans next week for a status update and post here.
- Use of this discussion board in lieu of our current Hub list serve.
- Monthly meetings for this user group - gather best practices and tips and tricks for college stores!
Heather Dean, Assistant Director, Iowa State University Book Store
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