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Action Required: Review and submit pending reconciliation matches before the NetSuite upgrade to avoid rework. After 26.2, unsubmitted matches will be unmatched. For more details, see SuiteAnswers 1047397

Frustration with New Bank Reconciliation method

edited Mar 31, 2024 4:13AM in Ask A Guru 4 comments

For 11 years we used the pre 2021.1 bank and credit card account recon system.

A - It worked so easy for us …

B - I have been able to recon our Mastercard account using the old system thru April 2023 … but now I can't recon May '23 statement.

C - We don't import any electronic bank data or match bank data automatically thru any import tool.

D - NS says I can still use the old recon system - which I want to do - but when I access the credit card statement recon regular page and enter my normal data - Statement Date and Start Date and enter Ending Statement Balance … no transactions show up … where always in the past - all transactions that had been previously entered into the Mastercard GL account within the statement dates … would show up?

Andrew Roach

President

Drew Telecom Group, Inc

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