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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

Item Receipt from Customer Return Authorization

in Ask A Guru 7 comments

During the customer return authorization process, if we do NOT want to restock the item I understand to untick the restock box on the item receipt page.

When we do this, we have no G/L impact - is this correct?

Or should I enter a price in the override rate box?

Thanks in advance for your help!

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