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June 10, 2026 | Question of the Week
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Mobile not passing Start Time & End Time ?

in Ask A Guru 5 comments

When using browser based NetSuite, if our employees enter Start & End Times on a time entry, those times are exposed and can be added to the results.in a TIME Saved Search.

However, when using the Timer functionality in basic NetSuite Mobile app, the app seems to log the Start & End Times, however, the Start & End Time fields do not seem to be passed to the database. Therefore, for the time entries that are created in the Mobile app, in reviewing the same TIME Saved Search, the Start & End Time fields are blank.

is there a setting that needs to be changed to allow the Mobile app to pass the Start & End Times to the database?

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