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Update: Narrative Insights has been restored and is now available.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Location of Completed Customer Survey
I made a customer survey and while testing was able to submit the survey. I can see how many times the survey was taken, however, I cannot find the survey results. The parameters, which are supposed to track which customer takes the survey is not working properly because I can't find the completed surveys. The instructions say to put the customer name as a field on the survey but to hide it. I'm not understanding the correlation between the parameter and identifying the customer. How can I find the completed surveys and have it show the customer who completed it?
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