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Timesheet import

edited Jun 2, 2025 2:50PM in Ask A Guru 10 comments

Hello all,

Due to a mistake when creating the project, all time for this project has to be transferred to a new project. I have created an export from the time with information on the date, customer employee, item, duration, approval status, case/task/event and billable. I've change the customer to the internal ID from the new project (128374). When importing the cvs file, I get the following error for every employee:

Invalid customer reference key "128374" for employee 127420.

I've assigned this employee to the project, and also unchecked the 'Limit time and expenses to resources' box.

Does anyone know what went wrong, and how I can resolve this problem?

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