Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Workflow Added Line Item Causing Issue with Fulfillment
I created a workflow to add a non-inventory item on any order placed by X customer.
Workflow > Transaction > Sales Order
Event Based > On Create
Condition = Customer Name = X
State 1
Create Line before 1st Line
Sublist > Items
Field: Item (Line) Selection : Non Inventory Item
Field: Quantity (Line) Text: 1
Field: Amount (Line) Text: 0.00
The workflow works for adding the line item, but when our warehouse was picking the items they received an error: Cannot call method "toUpperCase" of undefined
I know this is something being cause by the workflow because if the item is added manually there's no issue. However I am unable to tie the error to what needs to be corrected.
Tagged:
0