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company header and company address is missing

edited Jun 2, 2025 2:50PM in Ask A Guru 25 comments

HI, Gurus,

last month we have go-live our e-invoicing in Malaysia and we encountered an issues in our 3 party permission roles, in their role, the our company header and company address are not appeared in the invoice or credit memo format as per sample below : -

example of the advanced pdf / html statement was 

      <td rowspan="3" style="width: 146px;"><#if companyInformation.logoUrl?length != 0>${subsidiary.logo} </#if></td>

	<td rowspan="3" style="width: 458px;"><br /><strong><span style="font-size:12px;">${subsidiary.n

the role access permission given as per below :

what else i have missed out ? Appreciated any advise.

Thanks in advance & Best Regards,

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