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• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Zip +4 in Billing Address on Invoice
Scenario :
We have a customer who will not pay an invoice in the +4 of their Zip Code is not listed on the Billing Address.
The +4 is included in the Billing Address on the Customer record, but it is dropping on the Invoice record, both in the form and in the print, and we are not seeing any type of related error.
Surely this is something super simple that I am just missing?
**Edited to clarify : This is happening (the reversion to a 5 digit/not retaining a 9 digit) on an existing invoice from May 2024)
Melissa
NetSuite Certified Administrator
0