Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Zip +4 in Billing Address on Invoice
Scenario :
We have a customer who will not pay an invoice in the +4 of their Zip Code is not listed on the Billing Address.
The +4 is included in the Billing Address on the Customer record, but it is dropping on the Invoice record, both in the form and in the print, and we are not seeing any type of related error.
Surely this is something super simple that I am just missing?
**Edited to clarify : This is happening (the reversion to a 5 digit/not retaining a 9 digit) on an existing invoice from May 2024)
Melissa
NetSuite Certified Administrator
0