Discussions
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Sales taxes to multiple shipping locations on one order
A change in SOP now requires us to charge sales tax. Our current operations charges CA sales tax if the ship-to address is in CA. No sales tax if the ship-to is outside of CA.
Now, we need to charge sales tax on NY and FL ship-to locations.
For online orders, this is straightforward. However, with complex orders requires the work of an account manager and open communication with the customer, this is where it gets complicated:
The way the account manager works is, when a customer, whose main officer/bill-to location is anywhere in the US wants to purchase something and have it shipped to multiple locations. The customer is to fill out an excel template with the ship-to locations, the quantity, then send it back to us: