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Approval Routing for Global Customer Refund Batches

edited Jun 2, 2025 2:51PM in Ask A Guru 2 comments

Hi

When creating a customer refund batch via Global Payments, why are the batches auto approved?

This setting is ticked:

All bill payment batches are routed for approval, per the payment limit settings on the bank account record though customer refunds aren't.

Thanks

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