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NetSuite 2025.2 Release Notes - This document summarizes the changes to NetSuite between 2025.2 and the previous release.
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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Please note that on Friday, September 19, 2025, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Workflow - Create Record Support Case Change Custom Form
I am trying to create a workflow that triggers after a sales order is saved to create a support case that changes the custom form before filling in certain fields on the case. However, I cannot get it to change the custom form. Does anyone know how to change the custom form? Below is how I have it set up.
Setup:
- Workflow Basics/Parameters
- Record Type = Transaction
- Sub Types = Sales Order
- Initiation = Event Base
- Event Definition = On Create
- Trigger Type = After Record Submit
- State 1
- Type = Create Record
- Trigger on = After Record Submit
- Parameters
- Record Type = Case
- Store Result in = Support Case #
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