Discussions
Our service partner for bank feeds integration in U.S. and Canada will undergo four (4) hours of planned maintenance on April 13 - 14, 2025.
Please be advised that our authorized Account Information Service Provider for the NetSuite Bank Feeds SuiteApp will undergo approximately four hours planned outage. Standard maintenance will take place to perform a database upgrade.
The schedule of the planned outage is on Sunday, 13 April 2025, from 11:00 p.m. Pacific Daylight Time (UTC – 7) to 3:00 a.m. Pacific Daylight Time (UTC – 7), Monday, 14 April 2025.
During the maintenance window, all connections and import requests to your financial institutions in the United States and Canada through the Bank Feeds SuiteApp will be unavailable. If you try to connect a new U.S. or Canada financial institution to NetSuite or manually initiate an import request, you will receive an error message.
To view the most recent bank feeds maintenance schedule, see Bank Feeds SuiteApp Maintenance Schedule, SuiteAnswers ID 94347.
Inbound Shipment Receipt - Unexpected Error
When we're receiving several Inbound Shipments at one time, we're regularly getting an "Unexpected Error" where either all or part of the Receipt fails. Upon retrying, the receipt always completes successfully so it does not appear related to anything wrong with our data (like item not found on PO) because a retry always works.
Is it likely that the Receipt action is either bumping into each other (because we receive several within a few minutes of each other) or scripts/workflows are bumping into the Receipt creation? Our APM is down so we cannot monitor this but will be asking the user to perform the action in real time so we can check timestamps on scripts that ran at the same time in case we need to move when they run if we're hitting concurrency issues.