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Voided Invoice

edited Jun 2, 2025 2:53PM in Ask A Guru 7 comments

Here's the issue: The invoice is voided but the Revenue Arrangement did not update so the Revenue Plan did not create any journal entry to reverse the previously recognized revenue. Update Revenue Arrangement and Revenue Plans had also been run.

I actually found a suiteanswer that we just need to edit the voided invoice and repopulate 0 in the quantity. This works for some invoice, however, the voided invoice does not have any item because it was from billable expense report. So we cannot edit the invoice because an error to enter item always pop up.

Do you have any way to update the revenue arrangement and plan without editing the invoice?

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