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Missing Results from Saved Search

edited Jun 2, 2025 2:53PM in Ask A Guru 3 comments

I have a saved search that looks at all open orders that are waiting for carrier pickup. Main Line = True

Type = Sales Order

Status = NONE OF Closed, Cancelled, or Billed

{custom field} Shipment Status = 4 - Waiting for Carrier Pickup

Subsidiary = business unit XYZ

Ship Date = on or before today

There are four sales orders for the same customer, same shipment status, same order status, same business unit, same ship to address, same carrier, same ship date, but only two of the sales orders appear in the results.

Why would this occur?

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