Hello, I've noticed some unexpected behaviour in the 'Print' button & 'Print in Customer Locale' button. For example; I have an estimate for a customer who'se preferred language is French. Expectation: * When clicking on 'Print' I expect the PDF to be in English (my user language setting) * When clicking on 'Print in customer locale' I expect the PDF to be in French (Customer preferred language) Actual result: * When clicking 'Print' i'm getting the PDF in the French Language * When clicking on 'Print in Customer Locale' i'm getting the PDF in English Language. I'm almost sure this wasn't the case last year, and I have a feeling these functions have been switched after an update, but ofcourse this could also just me and that I didn't remember correctly. Does anyone else have seen this issue? Is there anything I can do about it, or is this working as intended? Thanks,

Hi @RobertBongers! Scripting may also be a factor in this behavior. In this case, it is advisable to initiate a support case for further investigation into this behavior. If you need help in filing a case, please let us know so we can help you. Details on submitting cases you can find also in the attached SuiteAnswers article below: Accessing NetSuite Account Center

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Transaction Print button / Print in Customer Locale

RobertBongers

Hello,

I've noticed some unexpected behaviour in the 'Print' button & 'Print in Customer Locale' button.

For example;
I have an estimate for a customer who'se preferred language is French.

Expectation:

When clicking on 'Print' I expect the PDF to be in English (my user language setting)
When clicking on 'Print in customer locale' I expect the PDF to be in French (Customer preferred language)

Actual result:

When clicking 'Print' i'm getting the PDF in the French Language
When clicking on 'Print in Customer Locale' i'm getting the PDF in English Language.

I'm almost sure this wasn't the case last year, and I have a feeling these functions have been switched after an update, but ofcourse this could also just me and that I didn't remember correctly.

Does anyone else have seen this issue?
Is there anything I can do about it, or is this working as intended?

Thanks,

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