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Skipped/bounced emails

edited Jun 2, 2025 2:54PM in Ask A Guru 6 comments

We are currently experiencing some issues with "Skipped" emails from NetSuite not filtering through to the receivers email. We are getting the following :

Delivery Status: Skipped

Failure reason: Not sent: Specific address(es) recently bounced.

Our IT Team have updated our policy to allow emails from NetSuite, however we are still experiencing the issue. Is there a way in which we can remove the block & allow the automated emails to flow through?

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