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• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Charging a Customer's CC in a Closed Period (Unapproved Payment)
Hello,
We just discovered that Netsuite allows cash sales to post with a status of Unapproved Payment, and no other notice is given.
I found the Unapproved Payment Register, and there are 50+ transactions listed, and a sizeable amount of $ owed to the company (I assume).
These are all Credit Card transactions that have failed. Most of these transactions are in the last year and in closed periods, so I cannot edit the Cash Sale transaction.
What is the best way to a) charge the customer, and b) update the status of these closed Cash Sales such that they are considered "deposited" and fall off the register.
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