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I have old JEs from 2021 & 2022 sitting in the AR aging detail. How do I clear these from the aging?

edited Jun 2, 2025 2:54PM in Ask A Guru 4 comments

I have old JEs from 2021 & 2022 sitting in the AR aging detail. How do I clear these from the aging?

I've tried opening the period to apply a zero payment, but I don't see how to do this. I also tried applying a zero payment in the current month, but it doesn't pull up the transactions.  

The JE's are listed under "No Customer/Project" so I can't get the JEs to list in order to select them to clear.  

I'm wondering if some of this has to do with entries posted before we did the initial load of the TB.  Looks like the TB load happened in October 2022, and these JEs appear to be before that.

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