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Sales Orders/Customer Deposits

edited Jun 2, 2025 2:54PM in Ask A Guru 3 comments

Is there a way to generate an invoice for a deposit that appears on the A/R report and, once paid, moves to the balance sheet as a prepaid deposit?

Currently, we manually create the invoice and add it to the A/R report to reflect it as outstanding. When the deposit is paid, we record it on the balance sheet as a prepaid deposit. However, it continues to show as unpaid under pending billing in Sales Orders until we transfer it from the balance sheet to the P&L as revenue.

Since we do not want to record deposits as revenue, we are unable to create an invoice through the standard process. Is there a solution that allows us to properly track deposits without affecting revenue recognition?

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