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How to receive an error when a Bank Import fails?

edited Jun 2, 2025 2:34PM in Ask A Guru 2 comments

Hi,

We use the ABSI SuiteApp and also use sFTP so we import our bank statements automatically every day. Sometimes when there are no transactions, there is no file to import but still NetSuite tries to import it and then we receive this error - "There was a problem connecting to your financial institution. The file name in the configuration record did not match any bank statement file names. No files were uploaded".

I wish to receive an alert when the import fails and the error is not the one mentioned above. Is there a way to do so? I noticed that there is no option to create a saved search for this page so I was wondering if there is another way or it's not possible from some reason.

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