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VAT Form not working correctly

edited Jul 8, 2025 4:58PM in Ask A Guru 5 comments

Guys good morning,

We have a SUPER urgent issue with a client.

The client is live for a month now. They have only created bills.

When they trying to generate the VAT Form we only get values on Box 1 (Sales transactions/Output VAT) which is wrong as bills should be shown in Box 4 (Purchases Transactions/Unput VAT). Also, when we are trying to run the Purchases by Tax Code (Detailed or Summary) report we are getting the error "No Data available".

I am trying 3 days now to create a Support Case in NetSuite as well and it doesn't created.

Example of bills created for the specific subsidiary:

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