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Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
NetSuite launches new wholesale distributions solution in Japan in January 2026!
NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
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NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
Register Now
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Why are none of my fields filled from this email template?
I have the below (not system) email template. It seems to recognize in this example that ${website.domain} is not valid and doesn't allow me to save. So I save it without, assuming that means the other fields like ${contact.entityID} are correct.
However, the email I receive looks like this:
Why aren't the fields being filled properly? Perhaps because the record type is a custom record?
Here's a snippet of the source code if that helps:<div style="font-size: 14px; font-weight: 600;"><span style="font-size: 14pt; font-family: 'Noto Sans/NotoSans', sans-serif;">Dear CN ${contact.entityId} CFN ${contact.firstName} EID ${entity.entityId} EFN ${entity.firstName} CSID ${customer.entityId} CSFN ${customer.firstName},</span></div>…
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