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Unable to terminate subscription with Modify Price

edited Jul 24, 2025 4:54PM in Ask A Guru 6 comments

Hi,

When we tried to process cancellations on subscriptions that had price modifications on renewal start dates, we had to first void price modifications. It was impossible to set the termination on the same date but prior to last week voiding price modification was not necessary.

Is this expected behaviour or a change in 2025.1?

Please advise.

Thank you,

Regards

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