Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Cannot get User Event scripts to execute
I am not experienced with coding so rely on Perplexity and ChatGPT to help create scripts for certain functions. For some reason I can never get the User Event scripts to trigger. I don't know whether it is the script itself or the way I am trying to deploy it.
I have the attached very simple logging script to try to troubleshoot. When I update a sales order it is supposed to create a log but nothing happens when I update and save.
I have confirmed that the correct script file is linked to the script and after submit is ticked.
0