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KPI Scorecard > Custom KPI

edited Sep 1, 2025 5:52PM in Ask A Guru 3 comments

Hi there,

Is there a way to create a saved search that can be used in a custom KPI scorecard that shows the number of customers that have placed more than 1 order in the various time periods?

I can create a transaction saved search where Results are

  • group on name
  • count document numbers

and under Criteria > Summary > count of document greater than 1

When I put that saved search in the KPI Scorecard it gives gibberish numbers. I want the total number of results (total number of customers listed).

Thanks!

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