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Error: Subsidiary x Is Not Valid for Location x Please Choose a Different Location.

edited Sep 8, 2025 1:52PM in Ask A Guru 7 comments

I'm currently unable to save an invoice. We have OneWorld, locations are enabled, and multi-subsidary customers is enabled. The customer has two subsidiaries listed, Subsidiary A (the primary), and Subsidiary B. Only Subsidiary A has transactions with this customer.

When we try to create an invoice for this customer and select Subsidary B, the only location available is a location for Subsidiary A. If we select this location, we receive the error "Subsidiary (Subsidiary B) Is Not Valid for Location (Subsidiary A Location). Please Choose a Different Location." We cannot save without selecting a location, as it is a required field.

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