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NetSuite Implementation for Device Repair & Resale – SKU/Serial Consistency and MRP Challenges

edited Sep 9, 2025 2:52PM in General 3 comments

Hi, we are implementing NetSuite for a client involved in device purchasing, repair, and resale, and I would like to compare notes with those who have gone through similar processes.

Assumptions:

The buying and selling device often have the same SKU and maintain the same serial. Therefore within the BOM the same SKU that is produced should be used. For example, a device with SKU = DeviceA with serial 1234 is used to produce a device with SKU = DeviceA and serial 1234.

The processing mostly consists of repair or replacement of some components, but the device effectively remains the same

The device serial must remain traceable from goods entry to sale

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