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Bulk Email: How Does "Transaction Email" Work on Customer Payment Records?

edited Sep 9, 2025 10:52PM in Ask A Guru 9 comments

Hi Expert,

I'm using Bulk email functionality, i noticed here there are 3 option:

  1. customer email = system look for email from customer record

2. Transaction email = system look for email from transaction

3. Contact email = system look for email from contact master

especially customer accept payment menu, how do i see email as 'transaction email" (option 2) trigger on this menu ?

thanks

BR

agus

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