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FAM Update Broke System-Generated Journal Entry Identification — Workflow Issue

edited Sep 26, 2025 5:52PM in Ask A Guru 4 comments

Hi everyone,

We’ve run into an issue after the latest Fixed Assets Management (FAM) bundle update and wondering if others are seeing the same:

Problem:
We have a Journal Entry Approval workflow that automatically approves system-generated journal entries, based on this condition:

{custworkflow_created_by.id} = -4

Previously, journal entries generated by FAM processes like Depreciation had created_by = -4, so they were auto-approved as intended.

Since the recent FAM update:

  • Depreciation Journal Entries are now showing the actual user or integration ID under created_by, instead of -4.
  • These journal entries are now being sent to manual approval by our workflow, which isn’t the expected behavior.

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