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Newly Added Role Does Not Appear in the View My Roles Page of the Production Account

edited Oct 6, 2025 9:52PM in Ask A Guru 9 comments

Hi Everyone!

Newly Added Role Does Not Appear in the View My Roles Page of the Production Account,May I ask what caused this and what is the solution? thank you!

1)Login as an Administrator,Navigate to Setup > Users/Roles > Manage Roles,Custom role: Click Edit,Permissions:Click Setup,Permission:Check if role has SAML Single Sign-on permission

2)In the Administrator Account, add roles such as Administrator, Finance, and SC in the Employee's Access sub tab. After logging in, you Cannot switch to other roles. What is the reason for this?

3)In the Finance Account: add Finance and Fixed Asset roles in the Employee Access sub tab, and switch between roles after logging in.

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