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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
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Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Negative Customer Deposit Balance on Customer Record - Resolution?
Hello,
I have found a previous query in regards to this back from 2022 and wondered if a solution has been found?
I have a similar issue as to the below example, where a deposit has over applied and is showing as "Fully Applied". I'm unable to locate this on a Payment Record for this customer, but the balance shows as a negative deposit amount in the customers account.
Journalling would resolve the balance in the nominal, but would not clear down the deposit itself. Any solutions or patches please, without reopening locked periods, this is not feasible.
For example:
01/01 - customer deposit recorded $50
0