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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
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Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Customer Access Email - Is there a way to build as an Entity Email Template (Not System Template)
We continually have customers that claim they never received our access email. We cannot prove the system actually sent the access email since it doesn't show in the sent email logs or the communication tab. Often we try to resend it, and still they claim they never receive it.
I want to build an email template that we can send from the customer's record as a normal entity email template but provide a link to create their password. Is this possible? I tried a few things but my attempts have failed.
The only other way I know to help them is to have the go to the website and click "Forgot Password" to try and get one setup for their customer account. I do not want to set manual passwords for customers.
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