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The SC website is blank for a few seconds after logging in
Has anyone seen this issue in SuiteCommerce? After clicking Login, the URL changes to MyAccount immediately, but the page stays completely blank for 2–3 seconds. No loading indicator at first. Then a small loading spinner appears in the top-left corner, and finally the MyAccount page loads a few seconds later. Any idea…
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SuiteCommerce: Showing Custom Field on Purchases -> Estimates Page
Is there a way that we can make custom fields appear on the list of Estimates when viewing to the Purchases → Estimates page of SuiteCommerce? The out-of-the box view appears as below, but there are a few custom fields we'd also like to display to our customers who use our SuiteCommerce site:
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Customer Access Email - Is there a way to build as an Entity Email Template (Not System Template)
We continually have customers that claim they never received our access email. We cannot prove the system actually sent the access email since it doesn't show in the sent email logs or the communication tab. Often we try to resend it, and still they claim they never receive it. I want to build an email template that we can…
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Hiding Order fields in SuiteCommerce
Several new sublist fields we have added to Items are showing up on the Order view page in SuiteCommerce, and these are all fields that the customer doesn't need to see, and will just cause clutter and confusion. I am not having any luck finding out how to hide them, in the NetSuite help file documentation, SuiteAnswers,…
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Is it possible to give the contacts with SuiteCommerce access ability to see all customer purchases?
Hello, I was curious if it was at all possible to be able to give the contact that has been given SuiteCommerce access the ability to view all purchases for the associated customer record. Currently the contact can only view the purchases that they themselves have made and not anyone else within the company. If you are…
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SuiteCommerce MyAccount
We think we need to use the functionality in SuiteCommerce MyAccount, but don't want to license SuiteCommerce. Is that possible? If so, what's the license cost? We need a login for customers to be able to see their invoices and pay them. Are there any alternatives other than SuiteCommerce MyAccount for this type of…
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RELEASE: SuiteCommerce 2021.2
This notice is to inform you about the release of SuiteCommerce 2021.2 and SuiteCommerce Extension Management bundles, the target date of the upgrade to your production account, and the enhancements that will be included in this new version of the SuiteCommerce bundle. Prior to the upgrade of your production account, you…