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Why Customer Name not display in the AR Register for Deposit transactions?

edited Jan 13, 2026 4:52AM in Ask A Guru 14 comments

Hi,

Good day!

We make a transaction for customer deposits through Transactions > Bank > Make Deposits. In the Deposit form, we enter details under the Other Deposit tab, including the Customer Name, Amount, and Account information.

After posting the deposit transaction, it correctly appears in the AR Aging report for the respective customer. But Customer Name does not appear in the AR Register, but for other transactions such as Invoice/ Payment the Customer Names are showing.

Is there any specific feature or flag that needs to be enabled to display the Customer Name in the AR Register for Deposit transactions?

Please share your expertise.

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