Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Address Fields vs Address Book Fields in a customer search
I am trying to export customer addresses for cleanup because someone loaded zip codes and dropped all the leading zeros during the import.
In trying to write the saved search I am finding more address lines than what appear in the customer record. I am seeing 2 results for each address that is displayed. They have different Address INIDs if I add the join INID vs the primary address INID value.
The address 1 is also different so I am using a formula to restrict the results.
What I don't understand is why/how there are hidden or older versions of that address record able to be queried. Do I need to worry about them? Do I fix those as well? The odd thing is that one of the 4 lines (in this customer example) has a 5-digit zip, but the phantom line doesn't so it also shows up in my search to be fixed, but visually it does not need to be fixed.