Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
SuiteAnalytics Workbook error when adding formula referencing statistical accounts and consolidated
I’m building a Workbook to combine amounts from journal entries with quantities from statistical journals. Statistical accounts are aligned with corresponding GL accounts. The goal is an income statement by department that shows both expense amounts and related statistical quantities.
Issue:
When adding a formula to the dataset, I receive the error: “There was a problem loading your data. Please refine your query or try again later.”
Environment:
- Account type: Production
- Role: Admin-level role
Steps to Reproduce:
- Navigate to Analytics > Datasets.
- Open a dataset that joins Accounts with Transaction Accounting Lines and includes Statistical accounts.
- Go to Formulas.
- Edit the “Amount” formula with:
0