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Farapp Orders Not Posting

edited Dec 16, 2025 12:47AM in Ask A Guru 2 comments

Failed to add customer, it's been an issue for weeks.

Originally all the mapping fields deleted themselves (crazy I know) and now we can't seem to make it work again.

Help please.

record: External ID = "Shopify-default-#2534" Record Type = "SalesOrder"

entity: Internal ID = "Customer hasn't synced yet so no internal ID available for posting doc."

Customer Output:

record: Record Type = "Customer"

isPerson: true

phone: 0481225440

taxable: true

addressbookList:

addressbook:

addressbookAddress:

addressee:   Remove for privacy

addr1:  Remove for privacy

city: Wallacia

zip: 2745

addrPhone: Remove for privacy

state: NSW

country: _australia

defaultBilling: true

isResidential: true

defaultShipping: true

customForm: Internal ID = "15"

email: Remove for privacy

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