megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here!
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!

System Notes for Upgrades

in Ask A Guru 3 comments

Currently, when NetSuite applies upgrades or patches, the System Notes show my user account as the person who implemented the change.

From a governance and audit perspective, this makes it difficult to clearly distinguish:

  • changes made by internal administrators, and
  • changes delivered as part of an Oracle-managed NetSuite release by Oracle.

Is there a supported way to amend this behaviour so that System Notes clearly identify the change as an Oracle / NetSuite update, rather than attributing it to a named internal user?

Alternatively, are there recommended best practices (e.g. dedicated system accounts, configuration options, or metadata) that customers use to clearly evidence Oracle-delivered changes in System Notes or related audit logs?

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders