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Account balance still includes amount of voided document

in Ask A Guru 3 comments

Hi Gurus,

An Invoice and a Bill were voided.

  • Their GL Impact tab show blank.
  • System Information shows change in GL Impact from with amount to 0.
  • Invoice status is Voided.
  • Bill status is Paid in Full since amount was changed to 0.
  • Revaluations were already posted for those 2 documents and after the voiding, the revaluation was re-executed. The system posted a full reversal for the previous revaluation posted.

However, GL report, Account Register report and Balance Sheet report still include the balances of those voided Invoice and Bill. Why is it so?

Thanks & regards,

-Tessa-

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