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Address Generated from Shipping Label is Different from the Shipping Address in Transaction

in Ask A Guru 7 comments

Hi NetSuite Community,

We are having an issue for orders coming from Website. We are using RESTlet to sync orders. We only have one umbrella customer assigned to all orders coming from the Website.

In the Sales Order, the intended shipping address is correct (this is the address coming from our e-Commerce Website:

However, in the Shipping Label printed, it is somehow different:

Upon further checking, the WMS Ship Manifest generated gets the Default Shipping Address of that Customer:

WMS Ship Manifest Record:

Customer Record > Address Subrecord:

Is there any way to re-map the address and change the source from the

John Michael Benitez
NetSuite Systems Administrator
AllFasteners USA

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