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ARM + SuiteBilling mixed arrangement - orphaned deferred revenue on partially cancelled OTR lines
We are running NetSuite Advanced Revenue Management with SuiteBilling for a mixed subscription and one-time revenue model. We are hitting a wall on a specific edge case and looking for anyone who has solved this cleanly.
Our Setup
- SuiteBilling for subscription items, each on standalone arrangements
- One-time revenue (OTR) items sold on standard Sales Orders
- When a deal includes both, we merge the SuiteBilling arrangement and the Sales Order arrangement into a single merged Revenue Arrangement per ASC 606 multi-element allocation requirements
- Fair Values and SSPs are configured, allocation works correctly on initial setup
The Problem
When a SuiteBilling subscription is modified, the Change Order mechanism adjusts the element value directly on the arrangement and ARM recalculates cleanly. The subscription side sorts itself out.
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