Hello,
On the item record | Accounting tab, there is a field named "Customer Return Variance Account".
The field help says:
"…The Customer Return Variance Account takes the place of using the Cost of Goods Sold (COGS) account for the entire cost of the item.
You can set a specific Cost of Goods Sold (COGS) account to use for returns of this item. This enables you to track COGS separately for returns and sales."
The example says something different:
"For example, a return authorization (RMA) may have a value of $5 for the item. But once the RMA is received, the costing value received is now $4. This generates a difference of $1…"
In my testing, the behavior is the former NOT the later meaning this field "…Customer Return Variance Account takes the place of using the Cost of Goods Sold"
NOTE: I am testing using the costing method of FIFO. I have not tested any other costing method.
Thank you in advance,
Bill
